A customer is checking into a hotel.


Receptionist: Welcome to the hotel! How can I help you?

Guest: Hi! I would like to check in, please.

Receptionist: Absolutely. Can I have your name, please?

Guest: Sure. It’s Jordan Jones. I’ve booked a room for three nights.

Receptionist: (Checking the records) Ah! Here we go. Would you be interested in upgrading to a room with a view of the sea?

Guest: It depends. How much would that be?

Receptionist: Just an extra thirty dollars a night.

Guest: Awesome! That sounds great.

Receptionist: That’s wonderful. I see you’ve already paid the deposit, so that leaves a balance of $1000. How would you like to pay?

Guest: I’ll use my credit card. Here you go.

Receptionist: Thank you. That’s gone through. (Handing back the card and a room key) Okay. Your room is 301. Would you like any help taking your bags up to the room?

Guest: No, I’ll be fine.

Receptionist: Okay. The lifts are around the corner on the left. I hope you have a wonderful stay. Please let us know if we can do anything to make your time here more enjoyable.

Guest: Cheers! See you later.